1. General Information

HomeFX Automation provides smart home solutions including Smart Switches, Digital Door Locks, CCTV & Surveillance, Lighting Automation, Motorised Curtains, Gate Systems, and Multiroom AV setups.

These Terms apply to all visitors, users, and customers who access our website or use our services.

2. Products & Services

We offer sales, installation, and support for various smart home products.
Product availability, pricing, and model specifications may change without prior notice.

We make every effort to display accurate information, but errors can occur.

3. Booking & Payments

• Project bookings require advance payment, as discussed during the consultation.

• Remaining payment must be completed before final handover or installation.

• Prices mentioned are exclusive of additional customization or add-ons.

• Annual domain & hosting charges (for website services) are paid by the client directly.

4. Installation Policy

• Installation dates are provided based on mutual availability.

• The customer must ensure access to the site and readiness (doors, electricity, Wi-Fi, etc.).

• Installation timelines may vary based on site conditions.

• Warranty may be void if products are handled or installed by third parties.

5. Warranty & Support

• All products come with manufacturer warranty, typically 1 year (may vary by model).

• Warranty covers manufacturing defects, not physical damage or improper handling.

• Support is provided via call/WhatsApp during working hours.

6. User Responsibilities

By using our services, you agree that you will:

• Provide accurate information during enquiry and installation.

• Not misuse or tamper with the devices installed.

• Use the website for legal and authorized purposes only.

7. Return & Refund Policy

We follow a strict No Return / No Refund policy once installation is completed or digital products are delivered.
Refunds are applicable only as mentioned in our separate Refund Policy page.

8. External Links

Our website may contain links to third-party sites (YouTube videos, brand sites, social media).
We are not responsible for their content, privacy, or practices.

9. Limitation of Liability

HomeFX Automation is not liable for:

• Damages due to misuse of products

• Third-party installation or repair

• Loss caused by network issues, internet downtime, or electricity fluctuations

• Inaccurate information provided by users

We provide services on an “as-is” and “as-available” basis.

10. Intellectual Property

All images, text, logos, and content on this website belong to HomeFX Automation and may not be copied or reused without permission.

11. Changes to Terms

HomeFX Automation reserves the right to update or modify these Terms at any time.
Updates will be posted on this page.

12. Contact Us

For any questions related to these Terms, please contact:

HomeFX Automation
📞 (+91) 7904306706
📧 homefxam@gmail.com
📍 Mylapore, Chennai